CurinosConnect Installation FAQs

Our industry-leading solution puts the power in your hands, enabling you to access more comprehensive datasets, solutions, and capabilities that fit your business needs. CurinosConnect provides access to Curinos data sources directly from Excel. It uses a proprietary, API-based framework to connect from your secure environment to our secure Curinos environment in the cloud. With CurinosConnect, you can manipulate and present the data based on your preferences.

CurinosConnect requires either Office 365 or Office 2021. If you have Office 2021, please make sure installation is up to date. To install the latest Office update, you can visit: https://support.microsoft.com/en-us/office/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5. CurinosConnect is not currently supported by Office 2019 or earlier. To find out what version of Microsoft Office you are using: click here.

A full step-by-step set of instructions are provided from within your InfoMagic or LendersBenchmark app that is specific to CurinosConnect.

This indicates that your bank has likely blocked the Excel add-in feature for security reasons.

Please submit an IT Ticket with your organization to initiate a review to allow the Excel add-in functionality. You may need IT’s help or admin rights to complete these instructions, but they are likely possible at your organization with an IT ticket.

If there is no Excel add-in feature at all, you may be using an older version of Microsoft Office. The preferred Office version is Office 365 or Office 2021. If you have Office 2021, please make sure installation is up to date. To install the latest Office update, you can visit: https://support.microsoft.com/en-us/office/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5. CurinosConnect is not currently supported by Office 2019 or earlier. To find out what version of Microsoft Office you are using: click here.

If the Excel add-in feature is grayed out, your organization has likely blocked the Excel add-in feature for security reasons. Please submit an IT Ticket with your organization to initiate a review to allow the Excel add-in functionality. You may need IT’s help or admin rights to complete these instructions, but they are likely possible at your organization with an IT ticket.

Please email ccsupport@curinos.com. Curinos staff monitor emails from 8:00am-5:00pm EST and will respond.